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Returns Policy & Terms of Service

We are confident you will love Fem21 as much as we do.

We stand behind our products and service. If for any reason you are not completely satisfied with your Fem21, we offer a full refund less shipping within 30 days.

Send us an email to request your refund.  We take all the risk out of ordering by offering an unmatched satisfaction guarantee. We'll always do our best to take care of you.

100% SATISFACTION GUARANTEE!

Returns

You have 30 calendar days to return an item from the date of delivery.

To be eligible for a return, your item must be unused and in the same condition that you received it, within the expiration period.

Your item must be in the original packaging.

Your item needs to have the receipt or proof of purchase or you need to let us know your order number.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your original method of payment (or direct bank transfer please provide these details via email).

You will receive the credit within a certain amount of days, depending on your bank or card issuer’s policies.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Terms of Sale

Thank you for your purchase and doing business with Natural Health by Meah.  We are a small business operating from home.  All orders are dispatched from our home based at 1 Koala Street Parkwood Qld. 4214.

I endeavour to get all orders out ASAP however there are sometimes delays which are out of my control, i.e. public holidays, sickness, family emergencies.  If you are concerned about the whereabouts of your order please contact me. 

Your information will be securely stored and not be sold to any third party.  You may receive an email from me occasionally however you’ve always got the option to unsubscribe.

Click here find more details about our Terms of Service.

Thank you,
Meah Robertson